Safety Tips


Stay Safe on Obondhu

At Obondhu, we are 100% committed to making sure that your experience on our platform is as safe as possible. Here's some advice on how to stay safe while trading on Obondhu.

 

General safety tips

 

Use common sense

Avoid anything that appears too good to be true, such as unrealistically low prices and promises of quick money.

 

Exchange item and payment at the same time

Buyers: don't make any payments before receiving an item.

Sellers: don't send an item before receiving payment.

 

Never give out financial information

This includes bank account details, bkash, Rocket and any other information that could be misused.

 

 

Scams and frauds to watch out for

 

Fake payment services

Obondhu does not offer any payment scheme in purchases. Please, report users claiming to offer such services.

 

Fake fee requests

Avoid anyone who asks for extra fees to buy or sell an item or service. Obondhu never requests payments for its basic services and does not allow items that are not located in Bangladesh, so import and brokerage fees should never be required.

 

Fake information requests

Obondhu never sends emails requesting your personal details. If you receive an email asking you to provide your personal details to us, do not open any links. Please report the email and delete it.

 

Requests to use money transfer services

Services such as Western Union or MoneyGram are not meant for transactions between strangers and many scams are run through them. Avoid such requests.

Safety measures provided by Obondhu

 

Option to hide phone number on your ad

You can choose to hide your phone number and still be contacted by interested buyers via chat.

 

Continuous improvements

We make constant improvements to our technology to detect and prevent suspicious or inappropriate activity.

 

Block repeat offenders

We track reports of suspicious or illegal activity to prevent offenders from using the site again.

 

 

Reporting a safety issue

 

Victim of a scam?

If you feel that you have been the victim of a scam, please report your situation to us immediately. If you have been cheated, we also recommend that you contact your local police department.

 

Information sharing

Obondhu is committed to the privacy of our users and does not share user information publicly. However, we take safety seriously and will cooperate with law enforcement if receive requests regarding fraudulent or other criminal activity.

 

 

 

 

 

 

 

 

Need Help?

Every day from 10:00 AM to 6:00 PM

 

Contact Us

+880183146346

support@obondhu.com